Make Change

When things aren’t working at work (Part Two)

This post is a bit longer than usual. But it’s super important. I’m writing this for all of you who are experiencing struggles at work and trying to find a way out.

In my last post I acknowledged that there are times when we need to quit. We’ve given it all we’ve got. We’ve really tried to make things work. But we’re hitting the wall.

If that sounds like what you’re feeling, it’s probably time for a change. There are four reasons that work may not be working. (This also applies to other major areas of your life.)

Let’s take a look at these four possible scenarios:

SCENARIO #1: Your work is really hard right now

If you used to enjoy the work you’re doing and you can clearly define why it feels hard right now, the “thing” that is making it hard may be finite. If so, this tough situation may soon be over.
The tricky thing about “really hard right now” is that sometimes things are hard for so long that you get exhausted. From there, you can easily turn the corner into full burnout.

We don’t always see burnout coming. If we are in a rough patch and we think we can see the end, we may just tell ourselves, “Keep going, work harder, this will be over soon.” But if you JUST push through it without slowing down, you may end up exhausted and spent, with all your perspective gone. Then you WILL hate what you’re doing and want to leave.

The key here is to do things that help you avoid burnout WHILE you are going through a big push at work.

1. Take breaks.
2. Define your sense of purpose beyond your work.
3. Ask for support at home and at work.

And remember that this period of work or pressure has an end.
(If no end comes — or if there’s no end in sight — you may have entered burnout.)

SCENARIO #2: Your work is no longer the right fit

Once upon a time, your job was pretty good — even great! — but now you feel something is shifting. Something is pulling you in a new direction. That feeling is exciting and scary. You are beginning to think about leaving and doing something different. Perhaps you can see how someone else could do your job now.

Congratulations: Your work here is done!

Listen to this voice. Begin to explore other options and talk to people you trust. Talk about that little voice telling you it’s time to move on. Build a plan and exit the job.

New beginnings are good for everyone — for you, for the person who could step into your job, and for the organization you work for. New beginnings create new possibilities. You can create a ripple of good things by leaving when the time is right.

SCENARIO #3: You could be burned out

If you used to enjoy what you did and now find little to no fulfillment in your work, you are probably burned out. When you reach burnout, you get exhausted, then depressed and possibly very distant. You begin to feel despair. You feel that things can never change or get better.

Burnout is no good because it leads to all the ways we don’t want to feel as human beings: sadness, anger, exhaustion. We lose insight. We feel our lives lack purpose. Like I said — no good!

If you are burned out, you probably remember enjoying and taking great pleasure in your work. You were proud of it. Then more and more was added to your plate. You felt an ever-growing expectation to do well. And you kept going. Perhaps something very difficult occurred with a project or a person in your workplace. And you kept going. You wanted to do your best no matter what. You kept going. And going. And going.

If you are experiencing burnout and you can admit it (which is actually very difficult), you have three options:

1. Keep working at your current job, but acknowledge the burnout AND do something about it.
Take some serious breaks (breaks during the day, days off, AND a longer break). Get support from family and friends. Make a plan to take some work off your plate. Celebrate your successes AND separate your sense of self from the work that you do.

2. Seek other employment.
Ideally you will take a BREAK between jobs. You need time to regain strength and find a new sense of self OUTSIDE of your work. Request some time off before you start your new job. Or plan ahead for a break between your current job and your search for the next one. This time will help you figure out what limits to set with yourself in your new position so you do not burn out again. (More about leaving your job in Part Three of this series.)

3. Just keep working.
You can keep working and ignore what is happening to your body and mind. If you stay at your job and do not make any changes, your burnout will increase in severity. Your physical and emotional health will decline. Your relationships will suffer. You will continue to feel less fulfilled.

I DO NOT suggest this option. You CAN choose option 1 or 2. People escape from burnout by taking action and making changes. You can regain joy and avoid a full collapse.

SCENARIO #4: Your workplace is toxic and bad for you

Are you constantly walking on egg shells, waiting for the other shoe to drop? Do you try to get your work done without interacting with most of the folks in your office? Do you find yourself feeling bad about yourself and your work?

If you have answered YES to one or more of these questions, you may be in a toxic workplace.

A workplace can feel rough and rocky — and yucky! — for periods of time, during a time of change or during difficult work projects. And organizations CAN change the way they work together and shift the workplace environment for the better.

It is also possible that the entire workplace feels toxic when it’s just one or two people who are bringing everyone down. Perhaps they are burned out or tired of their work. Perhaps they are going through personal struggles. Figure out if you are dealing with an organizational culture issue or a personal one.

Once you have figured out the source or sources of the stress and toxicity:

1. Talk to someone.
Start by talking privately with someone in a position of authority. Someone you TRUST. Someone you think can help. Prepare and have an honest conversation about what is going on. This can help. It may take a while and it may be a hard journey.

This could be a good starting place if you are still committed to the work and not in burnout.

2. Set up strong boundaries and outside supports.
Remind yourself who you are as a person, what you have set out to accomplish, and what you wish to achieve at your work. Then DO your work. Ignore and avoid the folks who are toxic and just DO your work. Cultivate a full, fruitful life outside of your job.

This works best if the work you’re doing is not deeply entangled with the folks who make you feel bad about yourself. This solution may work only for a short period of time — perhaps enough time to look for different work.

3. Leave the job.
That’s right — LEAVE! You have done good work. Pat yourself on your back. You did your best. Now go out and get a different job.

I know this is not quick and easy. I know it’s scary.

That’s why I’m devoting Part Three of this series to discussing what to do when you know you have to leave. Stay tuned!

If you are feeling stuck and overwhelmed and you do not know where to start, I provide practices for moving out of overwhelm and into action. Sign up for my monthly newsletter for tips and to receive updates about upcoming workshops – like The Room Next Door – where you’ll develop practices to help reduce your stress and find your joy.

Annie Von EssenWhen things aren’t working at work (Part Two)
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When things aren’t working at work (Part One)

What if you really, really don’t like where you work and it just isn’t getting better?

I have written quite a few posts on “making it work at work.” I’ve written about not defining yourself by your work, how to take breaks, how to ask for what you need, and how to survive in the job you have.

But what if all of those suggestions just aren’t enough?

What if everything in you is telling you to leave? Or perhaps a tiny voice is whispering… This is not good for you… not good.

Now, maybe you’re reading this and thinking, “But Annie, I love my job.” Or you like your job. Or perhaps you think your job is just fine. There is still something in this post for you. In life there are things we need to quit or stop doing because they are no longer good for us. So even if you love your job, read on.

If you’re reading this and you are stuck in a job you hate — this is a reminder that it is possible to enjoy your work!

There are four overarching reasons you may feel like quitting your job (or ending something major in your life):

1. It is really hard right now.

2. It was the right fit at some point, but now it’s not.

3. You are burned out.

4. Your workplace is toxic and bad for your heart, mind and body.

Does something on that list sound familiar? The first step is identifying that something is wrong. And then you can begin to look at why you feel like quitting. Maybe you’re not sure. Maybe you’re sure but you don’t know what to do about it. Stay tuned for Part Two of this series! We’ll unpack each of those reasons — and some possible solutions — in my next post. Because there ARE things you can do.

For now, here’s a good place to start:  Talk to someone outside of your job — someone you trust. Tell them how you are feeling. Figure out how to take more breaks during your workday. Perhaps you can even take a long weekend and spend some time enjoying nature. This will help for now.

And don’t forget to breathe.

Stay tuned for the next two posts in this series.

Annie Von EssenWhen things aren’t working at work (Part One)
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You are not your work

In the next few weeks I will be writing about making things “work at work.” I will give you thoughts and tips for coping and thriving in an intense workplace. In these blogs, I will be thinking about my amazing clients who work for non-profits and for-profits. Both are high stress jobs. Most places people work are stressful environments nowadays.

The basic equation looks like this:

Less money to hire employees + more work to be done = fewer employees doing more.

A lot of what happens in an organization is not in our control. However, we do play a role in team dynamics, our work product, our outlook, and our own stress management. In this series I will focus on the things we can control.

When your work is really hard…

projects stacking up all around you…
demands to do more with less…
unhappy clients and customers…
a gossipy, complaining co-worker…
a boss that does not understand your workload…
…these are the days you feel like you need to put your head down and just plow through.

These are the days you are heading toward burnout. Too many of these days in a row and it may be really hard to find anything good about your work.

This is a critical time. It is when you need a BIG reminder that you are NOT your work.

Say it out loud. Get in your car after work and declare:

I AM NOT MY WORK!

Even if you do work that does real good in this world — like growing food or teaching children:

I AM NOT MY WORK!

Even if you are really good at your work — like delivering the best service to grumpy customers or perfectly stitching up someone’s wound:

I AM NOT MY WORK!

Even if your primary work is raising your own children. They are very close to your own identity, but your children are not you.

I AM NOT MY PARENTING!

So then what?

Well, when the work is really tough (or even when it is peachy) a great way to stay sane is to do things outside your work and your family — things that will remind you of your “you-ness”.
Put the work down and do something for yourself. Something that makes you feel like you.

What if you don’t know what that is?

Start by spending a little time alone. Perhaps write about things you enjoy. What makes you feel cozy and content? What restores and energizes you? You’ll start to see the best ways to get in touch with you.

Here are a few activities that will help you remember you are more than your work:

  • A walk or bike ride by yourself
  • Time out for coffee or tea (without work, electronic devices, or media)
  • Lunch alone, away from your desk
  • A few extra minutes in bed in the morning to say hi to yourself
  • A quick chat with yourself in the mirror
  • Writing about anything that is not your work
  • A creative project you can work on for few moments each day — something just for you. (Knit a few rows, work on your bike, cook something yummy.)

Why do this?

Because taking a little bit of time away from the work and reconnecting to yourself reminds you that you are not your work.

Then, when you are at work and stuff is hitting the fan you can think:

“I am going to do my best with this, but you know what? How I do this work right now is not all there is and not all of who I am.”

That sense of separation from the work will increase your ability to actually do the work.

Wild? I know.

Now take yourself for a walk.

Annie Von EssenYou are not your work
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Re-entry: Getting back to real life

Each New Year is full of opportunity. People breathe a sign of relief and say, “Thank goodness it’s the New Year!” At the same time we all talk about how quickly the last year went by. We feel a sense of excitement and anxiety as the year begins again.

When we come back to earth after the holidays, we must re-engage with our work. We also may be trying to re-establish a daily schedule or cut back on our sweets intake.
(Okay, I am trying to! AND I am trying to go for a few more walks…maybe even a run?)

The first weeks of a new year can deliver downtrodden feelings: “Oh well, here we go again.” Or: “Man, I am going to go back to this work?”  Or: “What am I doing with my life?”

But the beginning of a new year can also hold feelings of renewal and anticipation. We all have an opportunity to push the reset button. We may be thinking, “I can do this differently this time.”

I am finding it is important to pay attention to both of these tendencies in myself. Although I am deeply grateful for my daily work, it can be hard to go back after taking a break. At the same time, I am thankful for the reminder that we exist in cycles. I like that the end of each year brings a new year, just as every night holds the promise of a new day.

So how do we go back into the old work while holding on to a sense of the new?

I have two big thoughts and a quick checklist for you.

Give yourself more time

Re-entry takes more time than we allow ourselves — so does change. As you enter back into your routines, pay attention to your feelings. If you feel sluggish and find yourself asking, “Can I do this work again? This routine again?” and the answer is YES I can, then go slowly. Take it one step at a time.

Remember, even if the answer is YES you do not have to do things exactly the same way. (In later posts, I will revisit what to do when the answer is NO, I can’t keep doing this work.)

 

Choose something new, let go of something old

This re-entry period is a powerful time to clear out the old and usher in the new. Perhaps not in a full “New Year’s Resolution” sort of way (although if that works for you – go for it). No I am thinking about the big, big picture way of letting go of what no longer works well, and embracing new ways of being and doing.

Ask yourself what you want to change this year:
“How do I want to feel and act differently?  What do I want to let go of?
What do I want to embrace?”

This year I am letting go of other people’s expectations. (Okay, I am really going to work on this over time.)  And I am embracing the exquisite feeling of being cared for by people who love me.
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Now for the practical advice!

How do you get back into work and life in this New Year?

Review your calendar

Clean up that calendar! I mean it. Clear out the clutter. Delete. Delete. Delete. Then add something that is in line with what you want to embrace.

Mine: Deleting most of my weekend “to do’s” and adding time with my partner on Saturday mornings, JUST US. (See how I did that… my letting go and embracing pieces are all up in my calendar!)

Pick ONE — and only one — new habit or routine.

Got lots of ideas for the New Year? Awesome! Capture them. Right them down.
Now pick one, ONLY one that is super duper doable. Tell some people about it. Do that. Start there.

Mine: Longer meditation in the morning four times a week. This is already something I do – I’m just adding 5 minutes to my meditation time. Doable.

Figure out one thing you love in your working life.

What is one thing you love about your work? Even if work is grimy and tough right now, what is one twinkle in the midst of it?  Write that down. Make it a mantra. Take it to work with you. Remember it on Monday mornings.

Mine: My clients. Really! I love working with my clients.

Indulge

Find one sweet lovely thing you already do that feeds your spirit, and keep on doing it! Some good probably came from those holiday indulgences. If so, keep it up. (Maybe in moderation… maybe not).

Mine: Some serious sleeping in on the weekends. (Sorry for those of you with kiddos, you may have to pick something different).

Take a few moments right now and ask yourself:

What do I want to let go of this year?

What do I want to embrace?

Choose one or two things and get started. Remember, you don’t have to do it all at once. Take baby steps. You can do this.
Write an answer in the comments below or jump on over to my Facebook page and comment.

P.S. If you love to dig into process and self-help books and want a new way to work toward living out your goals, check out The Desire Map by Danielle LaPorte. It’s a great tool for your New Year reset.

Psst… For the next few months, I will be writing about how to deal with a work environment you do not love — or at least one that is exhausting and trying at times.

Annie Von EssenRe-entry: Getting back to real life
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Cake in the morning & other ways to handle change

In my last few posts I talked about preparing for a big change. How do you contend with change when you are in the midst of it? How do you steer when your boat is out to sea?
You probably feel a loss of control. I do. And not having control is one of my least favorite things.

If you’re experiencing a big change, a new set of emotions may come flooding in.
Some are feelings you’d like to avoid at all cost, like sadness, anxiety, panic, and anger. Others are more positive, like awe, exhilaration, or jubilation. Whether they’re scary or wonderful, all of these emotions can be overwhelming.

While riding these waves of emotions, you are being asked to do something different. That is what we don’t always like. Change requires us to practice new behaviors and create new habits. During change, we experience a loss of control. (We never have very much control – but change drives that point home.)

What can you do so you don’t lose it?

What do I mean by lose it?
For starters, how about eating lots of cake for breakfast? (Okay, I know that morning cake is not always a bad idea. But after my husband Rob left for graduate school and I found myself having cake for breakfast three days in a row… well, let’s just say it started to take its toll on my energy levels.)

When I say lose it I also mean: Not talking to your friends, eating too much, not eating enough, not sleeping, sleeping A LOT, watching tons of Ally McBeal reruns [insert your personal unhealthy TV obsession here] … anything that makes you feel bad about yourself at the end of the day.

How to keep your center in the midst of change:

Breathe deeply

Yes. Breathe. Annie, isn’t this always on your list? Yes. And for good reason. A few good breaths bring us back to ourselves. Breathing relaxes our shoulders. Softens the belly. Reminds us that we are made of air and matter. Reminds us that we are still here, still alive. This is your breath. This is your moment to be alive.

Hold lightly

The load you are carrying may be heavier right now. There is more to juggle, more to figure out. Try not to be hard on yourself when things aren’t working out perfectly. Try taking a few things off your plate. What is not necessary? Not mission critical? Maybe “necessary” has a new meaning. Now maybe some things that used to be necessary are no longer needed.

Take it down to the smallest piece

Simplify what you need to get done. When thinking about what needs to happen next, take it down to the smallest step possible. Give yourself only a few small to do’s at a time. When those are done, give yourself a few more.

For example: Today I will buy dolmas at the grocery store so I’ll have some sustenance in the house. Today I will get out of bed and stretch. Today I will call my mom. Today I will walk around the block. Today I will write that email to Juan.

Remember your anchors

Who are the people who are most important to you? What things in your life bring you joy and comfort? Big change is the time to get serious about what you care about the most, and let go of the rest. Really let it go. Cross it off your “feeling guilty, must-do” list. You could think of this desert-island style. Think of the three things, people, and values that will sustain you on your island. Who holds you steady? What holds you steady?

In the midst of my current life changes, what matters the most is being with the people who understand me and are invested in my wellbeing. What matters is taking care of myself, being kind to myself and working to be kind in my daily interactions with others.

Sleep

You know how much sleep your body needs. (And if you don’t, it is probably 7 to 8 hours per night.) If you are only hitting the 5-hour mark, do your best to get a little more sleep. Try setting an alarm when it is time to get ready for bed. (This is what Adrianna Huffington does.) If you’re sleeping too much, build a system for getting yourself out of bed. Try multiple alarms. Put lights and music on timers. Schedule morning appointments.

Strip it to the core

I’ve said this before, and I’m saying it again. When you are in the midst of big change, get rid of the extra crud. Strip away anything that’s weighing you down. Take it off, leave it behind. Deal with the day to day. Remember what matters to you. Take a deep breath.

Lean forward.
Watch for a few lessons along the way.

Make the change.
You’re ready to weather the storm.
You can do this.

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Question for reflection:

What are your anchors in the midst of change?

Write an answer in the comments below or jump on over to my Facebook page and comment.

Annie Von EssenCake in the morning & other ways to handle change
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One question to ask during change

Anticipating a change can be scary, but you can also have a sense of control. You can at least try and plan for what is to come. You can tell yourself, “I think this is going to happen and then I will do this”. Not that it will work out that way. But before things actually change—when you see the change a-comin’—you can at least receive comfort by pretending you have some control.

Then the change comes.
And you are in the thick of it.

You are no longer waiting for the boat to leave the shore. The boat is out in the water and the waves are getting bigger.

Two things happen once change has begun to occur.

You can release a bit of the fear of the unknown. You now know what the change is going to feel like because you are in it. Some of the landscape is coming into view. You are beginning to see things and experience things from the inside of the change.

The second thing that happens is the reality of the change sets in and now you have to deal with the new experiences, the new emotions. You can no longer plan for the inevitable. It is happening. You need to act. The question goes from “What will happen?” to “How am I going to get through this?”

Once change occurs, things do not become more certain. A whole new set of questions pours in:

Can I do this?
Is it always going to feel like this?
Is it going to change again?
What should I do next?
Am I going to make it through this?

In my next post I am going to talk through a few ways to stay grounded while change is happening.

For now I want to focus on one question we may not want to ask while we are in change. It is one of the most important questions we can ask during change. However, the way it is asked and when it is asked determines whether the question is helpful or actually hurtful.

The question is…

What is the learning – what is the possibility – in the midst of this change?

I know this is an annoying question. Actually it can be a horrible question in the midst of gut wrenching, unexpected changes. This question could be misconstrued as meaning that the change you are going through is good or has purpose simply because there is something to learn from it.

There are times you should not ask this. And no good friend should ask this either. See my note below about when not to ask this question.*

Here is the thing –
I do believe we can always learn something from change. I do believe that there is always possibility in the midst of life’s storms. I do not believe that this means things always happen for a reason or it is good when people go through painful trauma. Horrible things happen to people all the time and nobody deserves these things. They do not serve a higher purpose.

However, I do believe goodness shows up within change – even horrible change. And the lessons we need to learn often come in the midst of turmoil and upheaval. Even if these lessons are not visible until sometime later.

So when you are ready, when you have navigated the change, survived the hardest moments, when you have created breathing space….
Ask yourself, very gently….

What possibility is in here? What am I learning?
(Not what “should” I be learning… but what am I learning?)

If you ask gently enough the answer can be surprising.
Take notice.
What’s inside?
There may be a lesson, an invitation…

The learning may be really freakin’ hard. It may be something you would rather avoid. Change works that way.

If you figure out what is inside the journey—the lesson or blessing—you can engage.

And what if you are tired of learning?
Well, unfortunately learning is a part of our journey. It does not stop. If you want to be a more loving person, you are going to have to keep learning. Sigh.

Like change, there is always more learning. It just keeps happening.
If we turn away from the learning—just like turning away from change—we stop growing and feeling. This results in less love, less joy, and less light in our lives in the long run.

So take a deep breath, sigh if you must, and ask, “What is the lesson in this change?”

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*Note: You do not need ask yourself “What I am learning?” if you are in the midst of grief. If you are in the process of letting go of people or places or even ways of being, you need space to grieve. Yes, there probably will be hard or beautiful learning that comes from those experiences. But we need the space and time to grieve – not to find some false silver lining. In grief, give yourself time not questions.

Annie Von EssenOne question to ask during change
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How to move toward change (‘cause it’s coming either way)

In my last post, I wrote about a big change that’s happening in my life. I am not alone in this. Big changes are happening in the lives of many of my clients and friends. If you are anticipating or experiencing a big change—a move, a job change, the break-up of a relationship, a new baby—you may feel overwhelmed. You may even be frightened.

Big changes produce deep learning. But that doesn’t mean it is easy. However, if you move toward the change instead of running from it you are likely to deepen your learning and actually reduce your anxiety in the long run.

Here are some techniques you can use to move toward the big changes in our lives.

How to move toward change:

Be still for a moment

Often we avoid the inevitable by not staying in one place for too long. “If I just keep moving the change won’t catch me.” We get busy with a lot of other things, and avoid facing the change that is occurring or needs to occur. What we need to do instead is stop trying to escape.

Find a time to stop moving. Take 10 minutes to think about what is happening. Turn off the TV and constant media stream, and sit without distraction. You might take a short walk alone or with a friend. Or choose one or two people you care about and who care about you, and talk about what is happening. Be mindful of who you talk with. Ask them to not give you advice. Instead say that you need someone to listen and perhaps ask questions about your experience.

During this time of stillness and reflection, you may want to set some intentions for how you would like to respond to the change, how you would like to feel during the change and how you would like to respond when things do not go as planned. Keep these still, reflective times short. You do not need to overwhelm yourself and over-think what is happening.

Breathe

I always say this. I am saying it again. Pay attention to your breath. Inhale. Exhale. Again. Listen to your breath. Feel your breath. It is consistent. Your breath will be there with you through this whole change. It is your closest companion on this living journey. Feel it.

Exercise

Find a way to move your body. It will help your mind slow down a bit. Exercise will increase your capacity to handle the stress of the unknown as you embark on a new part of your life journey.

Find commonality

Seek out support from someone who has had, or is having, a similar experience. If you are facing a job or career change, the death of a loved one, the completion of a major life’s work, or a move, you are embarking on a shared human experience. You are not the first. You are not alone. Reach out. Find someone to talk to who has been there, or is there. Give them an opportunity to reflect on their own experiences, their resilience. You can support each other.  You do not have to take their particular advice. This can be a space for the sharing of experiences, not a problem-solving space.

Face the shadows

Ask yourself, “What is the worst thing that could happen? If that worst thing happens, what can I do?” Develop a plan (or two) for the biggest scariest fear. This is the art of flipping the light switch on in a dark room. Shed light. The shadows may not be what you think they are. And if the monsters in the shadows are scary, at least you know what you are dealing with.

Note: Facing the shadows—looking at our fears directly—is one of the hardest things for us to do. You may choose to explore this with a healer, or with someone you deeply trust.

In the coming weeks, I will write more about what to do once you are deep into the change. For now, may you find moments of quiet to prepare for the change that’s coming your way. And may you find people that you can talk to honestly about your experience.

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Question for reflection:

What is one step you can take to turn toward the change happening and prepare for it?

Write an answer in the comments below or jump on over to my Facebook page and comment.

Annie Von EssenHow to move toward change (‘cause it’s coming either way)
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Facing big change

I am going through a really big change right now. My husband is starting graduate school out of town and we will be commuting back and forth on the weekends. Sitting on the edge of change and the unknown, I can say I am nervous. I don’t really want to face the inevitable.

At the moments when I glance sideways at the coming change, I see only fearful shadows and whispering worries. So much could go so wrong. But at times, light blinks through the shadows and I can see all the good that is going to arise from this change. I am excited and expectant, too.

I am not the only one in my community going through major changes right now.

In my professional and personal life, I know dozens of people who are facing tremendous change. Relationships are beginning and ending, people are leaving jobs, starting new jobs, or are leaving the working world altogether. New babies are on the way. People are moving, beginning new schooling, or taking new career risks.

Some of these changes are chosen and deliberate. Some have been foisted on people. Some changes arise from blessings. For those people, gratitude is mixed with trepidation. Other changes come out of hardship—hardship piled on top of hardship—and bring on anxiety and even fear. Whether we choose it or not, change is hard work. Change always causes learning and growth, and this may be the hardest part. The learning and growth increase the more consciously we move toward the change.

I don’t like change. I would rather hunker down in my cozy, comfortable ways. Ironically, my work is all about change. I work alongside people who are carrying out massive community change, people who are changing their business, organizations, and lives.

Here is what my experience teaches me: Every time I have learned deeply or seen improvements in my life and in my community, it has come through people changing, me changing.

If the good stuff comes from the ending of things, the rethinking of things, the confronting of things, then I guess I need to move toward change. I may not embrace it joyfully at first. I will probably be scared, but I can still step toward it.

Working with people who are facing big changes—and being mindful about changes in my own life—has shown me that there are techniques we can use to move through life changes. In my next post, I’ll talk about some healthy, positive ways to move toward change.

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Question for reflection:

What is the one change occurring in your life right now that you may not even be thinking about?
Write an answer in the comments below or jump on over to my Facebook page and comment.

Annie Von EssenFacing big change
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Need Something Say Something

One of scariest, hardest things at work, or in any life situation, is having an honest conversation. By “honest conversation,” I mean a situation when you need to talk about something that has been on your mind or in your heart, and you are going to ask for someone else to respond.

What stops people from having honest conversations? Fear. Always. Maybe what you need to talk about is something you have been afraid to say out loud. You could be afraid of being misunderstood, hurting someone’s feelings, getting yelled at, or being judged. At work you could even fear losing your job.

When you need to have a hard conversation, you will experience fear. But if you don’t have the conversation, two things are almost certainly guaranteed: Things will not change. And they might get even worse.

When I talk about the need for honest conversations, one topic that comes up a lot is: “Something needs to change at work for me to be happier.” There is a lot on the line with this conversation. If you talk with your boss about what you need in order to experience satisfaction at work, you may hear that what you want is not possible. Or even worse, that you are being unreasonable. You could strain your relationship with your supervisor.

But if you do not bring up your needs at work, then things will continue as usual.

This may result in decreased job satisfaction and increased stress. It could even cause depression. Also, if you don’t talk about it, you won’t know if your job situation could get better.

Wait! What happens if you do have the honest conversation?

If you talk with your supervisor about your needs at work, a lot could go right! You could brainstorm potential solutions together. This process could open up a healthy dialogue with your supervisor, and could improve collaboration. Your relationship could strengthen. Your honest conversation could benefit other employees in the organization.

What if you ask and do not receive support?

You will learn an important lesson about your employer’s ability to respond to employee needs. This could confirm that perhaps this job is not the right place for you. In fact, sometimes that is what we are afraid of confirming. It is good to get clear and know. The longer we hide from the fact that our job is not the right place for us the more we put off the work of finding a new job.  If you know then you can prepare for the future.

Is it worth it?

Yes! Take action. Have the conversation. If there is a path to improving things at work, you’re taking the first step toward making things better. Your coworkers could benefit. Your relationship with your supervisor could improve. At worst you will find out critical information about whether this job is the right place for you to be.*

Plan for the conversation

Think about who you can talk to and when it is the right time to talk with them. Start by speaking with your most direct supervisor (if you go over their head you will potentially alienate them). Can this person help enact a change in the organization? If not, know who else you will talk with. Lay the groundwork for the conversation ahead of time. Let them know you want to talk about how you are doing in the job. Ask for the support you need to improve your performance and satisfaction.

Prepare. Be ready to share concrete ideas. What would you like to change? What are some realistic ways you can see that things can change? Be ready to compromise and negotiate. Be prepared for tough questions and tough choices. What are you willing to give up to make a change occur?

Forgive

Yes, forgive. You may gain support and understanding to change the way you are doing or experiencing your job. That is great! But even after the change occurs, you may have residual anger toward your co-workers or even yourself. You may feel let down. You may feel frustrated by things that have occurred in the past. But if you do not work toward forgiving people in the organization, the changes you have made will not lead to feeling any better. So before you start, set an intention to forgive. Write down who you want to forgive and for what. If you pray or meditate, ask for help in forgiving those people. You can also see the person and silently say, “I am forgiving you for this.” Try doing this until you have forgiven them.
(You do not have to have an external conversation with anyone to forgive them.)

Commit to do the work and keep the conversation going

Change takes work, so be prepared to do your part. Be willing to continue the conversation about how you are doing in your job.

Have a Plan B

If the changes you are asking for are not possible, what are you going to do instead? What personal changes can help you offset your dissatisfaction with the job? Are there relationships at work that you can improve? Can you shift your ways of thinking about the work? What would you be doing if you weren’t doing this job? What is one step you can take toward a different way of engaging in the work, getting enjoyment outside of the work, or leaving your job?

Get support

Find people that you love and trust outside of your work to talk with. Tell them what you are struggling with at work. Ask them to listen as you talk through possible solutions including a Plan B. Ask them to hold you accountable to talk with people at work. Check in and report on how your conversation went, and what change is occurring.

Most work cultures do not support honest, open conversations. It is hard to be the person who speaks up for change and your own needs. But if you do not do it, things will not change.

A few honest conversations could make your job an easier place to work.

If you enjoy the work more, you will do better work. You will also be a happier person. Your family and loved ones will thank you. And you are worth it.

What else would you add to this list?  What has helped you have a successful conversation and change in the workplace?

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Note:

*Every once in a while someone has a supervisor who is just not supportive, period. This is rare. (Sometimes we don’t feel supported, but we haven’t opened up a dialogue.) If you know you have a supervisor who will not support you, then you have a different dilemma. If you believe your supervisor does not have your best interest in mind (or even the best interest of the organization) then they are NOT the right person to talk to. Find other management support in the organization and have a conversation about what you need to be successful in the company. Also get support and start working on a Plan B.

Annie Von EssenNeed Something Say Something
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Calm from the Top Down

Are you stressed? How about the people in your organization? There’s stress in every workplace.  A certain level of stress is OK – it gets people going, and keeps them motivated. It means they care about the work. But a lot of stress? That is no good. No good for your body, your mind, your organization, or your bottom line.

Excessive stress at work happens for lots of reasons: more work than there are people to do it, unclear direction, no sense of control, no time to take breaks from the work, and a constant state of urgency.

Brace yourself. This will be hard to hear.

Stress begins at the top and trickles down to senior directors, then middle managers, and weaves its way all the way down to staff. This means, if you’re a boss, a leader, or a manager, then you are responsible for the level of stress your employees are feeling. I know this is a bold and unpopular statement. I know we all have the responsibility for making good choices while managing our professional and personal lives.

But consider this:

If you are in a position of power, management, and decision-making, then you set the tone and priorities for your organization. If your company is stressed out, you hold some of the responsibility to usher people back from the brink, before you lose them for good.

If the people at your organization are experiencing unhealthy stress, it impacts your productivity and bottom line. Excessive stress leads to overwhelmed people who are slowing down. It increases negativity, and increases sick days and medical leave. And stress is contagious: stressed out people make other people stressed out! In a consistently high-stress workplace, your employees are unable to do their best work.

You can do something! You can set the tone and expectations for your organization. You can create a place where people want to work.

Let’s get concrete.

Your step-by-step action plan for reducing workplace stress:

Set the tone

Before you do anything else, take time to build a practice that helps you reduce stress.

Here are some starting points:
Find focus and priorities in your work. Clarify your work boundaries. Increase your work-free, joy-filled time. Take care of your body. Practice gratitude, and let go of things beyond your control.

This list may sound simple, but these practices fly in the face of the, “work your buns off so you can be seen as successful” norm. Stress reduction is a journey, not a quick fix. The good news is that as you find ways to reduce your own stress, you will be physically healthier, have more energy, and be more capable of leading your team.

Model your behaviors for co-workers, and you’ll be much closer to changing the culture of your organization. As other managers and directors change with you, you’ll be even further along to reducing everybody’s stress level

Support your employees

When you’re supervising employees, ask them, one-on-one, how much stress they are experiencing in their work. Where does the stress stem from? Ask for your employees’ ideas for reducing stress.

Be ready to hear things you do not want to. Prepare yourself to listen and look for solutions. If you ask the question and do not work to find solutions, you will decrease trust and increase stress. This is an ongoing conversation between you and the people you manage. Give each other time to look for solutions, try them out, and talk again.

Examine Policies and Boundaries

How has your organization decided what work must get done? Re-evaluate what you are prioritizing as “urgent.” Is there an expectation that people are always “at work”, even when they are home? Are employees always expected to answer the phone or emails, even on vacation? Even in legitimate work emergencies, how can responsibilities be shared across a team so everyone is not on duty all the time?

Define clear responsibilities, and priorities

Check in with folks about their job descriptions. Do they understand what is asked of them? Is it actually doable? Be ready to hear things you may not like, and be willing to brainstorm solutions.

Support people in deciding what must be done and by when. If a task should come off one employee’s plate, how can it be shifted or become a shared task with someone else?

Use these conversations to set clear priorities based on your strategic plans and company-wide goals. Re-visit priorities often, at the management level and with employees you’re supervising.

Set up meaningful fun and follow through

Brainstorm with your team the things they would like to celebrate. Every once in a while do these things! This could be as simple as gathering for sparkling cider in the middle of the day to congratulate the team on a successful project completion.

Hold your celebrations during work hours as often as you can. A brief break won’t hurt the work.  And too many extra-curriculars—even if they’re celebrations—become just one more work-related event that cuts into time off.

Hire more people or take on less work

A HUGE source of stress and overwhelm is people’s inability to finish the work within a reasonable workday. Talk with people about the workload. Find out how long tasks really take. Ask why certain tasks or projects are a struggle. Take on only the amount of work people can realistically accomplish.

As an employer, you should not take on every project that arises, unless you can support it with your current workforce or bring on more people. As a manager, you can speak up for your team as the workload increases.

Put the right people in the right job

If you have people doing the wrong work—work they do not have the right skill set for—they will feel unsuccessful and they will not be efficient. This creates additional stress for that employee and for their co-workers.

Having someone in a job they cannot perform successfully is cruel to them and bad for your organization. You can lose money and your reputation.

The right answer to this issue depends on the job and the individual. Your options are to move the person to a different position, get them the training they need, rebuild their job description to fit their skills, or let them go.

Do you want a productive organization where people enjoy coming to work, make an impact, and have a full life outside of work?

It’s up to you. Start with reducing your stress, and supporting your team to reduce theirs.

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More Resources:

Stressed? Here is why and what you can do about it!
Dwight Mihalicz
(Geared toward management)
effectivemanagers.com/dwight-mihalicz/stressed-here-is-why-and-what-you-can-do-about-it

How to reduce stress among employees at a nonprofit.
First Nonprofit Group
www.firstnonprofitcompanies.com/how-to-reduce-stress-among-employees-at-a-nonprofit

How to tell your boss about stress.
Monica Burton, Career Realism
www.careerealism.com/talking-boss-about-stress

How to make stress your friend.
Kelly McGonigal, Ted Talk
www.ted.com/talks/kelly_mcgonigal_how_to_make_stress_your_friend

Annie Von EssenCalm from the Top Down
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